FAQ

A: You may consider “wet testing” a spa before purchasing. This means getting into a spa with water in it. Many reputable spa dealers maintain filled demonstration models just for this purpose. Here is what you should look for: Verify that the seats provide comfortable support. You do not want to have to scoot down in the spa like you do in a bathtub. When sitting in any seat, the water should reach shoulder level. If it does not, you will not get full hydrotherapeutic value. Stay in the spa with the jets on for at least 15 minutes. At the end of that time you will know whether the seating and jet arrangements are comfortable.

A: Quality spas are available in a wide range of prices. Just like cars, spa prices reflect features, materials and workmanship. Of course, we hope that as you are shopping you will consider a Pacific spa. No matter which brand of spa you finally choose, we want you to be an informed consumer and find the right spa for your needs.

A: Here are a few simple rules to keep in mind: A product warranty is a performance and reliability agreement between you and the manufacturer. Avoid spa dealers who add prorated and deductible provisions. Make sure you read the manufacturer’s warranty before buying, and compare coverage with other spas you are considering.

A: A spa can be installed indoors or outdoors, although over 90%, including those in cold weather climates, are installed outdoors. The two main considerations for installing a spa indoors are: will it fit through the door, and is the structural strength of the flooring adequate. A typical 3-person spa weighs approximately 2,500 lbs/1,150 kg when filled.

A: No. All above-ground portable spas are filled with water using a garden hose.

A: Proper water maintenance is vital to enjoyment of your spa. While some salespeople may try to convince you that they can sell you a “chemical-free” spa, professional retailers and manufacturers most often recommend the use of ozone purification in conjunction with sanitizers developed specifically for spas. Maintenance procedures are not difficult, and knowledgeable retailers will provide the start-up kit and instructions you need.

A: Most manufacturers recommend draining and cleaning your spa no more than 3 or 4 times per year, depending on how frequently you use it and how well you maintain your water. In most cases this simple process will only take about an hour to accomplish.

A: Most quality spas have relatively sophisticated digital thermostatic controls. These highly reliable modern systems are capable of keeping the spa water within one degree of any temperature you select. While this is important for comfort, it is also important for safety. You should pay particular attention to the control system if you have children who will be using the spa. Better systems have safety locks and digital readouts. A good indicator of the control system’s quality is to read and compare manufacturers’ warranties.

A: There are two kinds of horsepower ratings applied to spa pumps: “Continuous Operating” horsepower and “Brake” horsepower (also called “Marketing” horsepower). Continuous Operating is the horsepower the motor is capable of producing while the spa is in operation. Brake is the amount of horsepower the motor produces on start-up before dropping to the Continuous Operating rate.

A: All major manufacturers agree that filling the spa cabinet with polyurethane foam insulation significantly reduces heat loss, thus reducing heating costs. While this process adds to the cost of manufacturing, research has shown that full foam insulation provides substantial savings to the spa owner over time. Some manufacturers eliminate full foam insulation in an attempt to provide a less expensive product.

A: Hydrotherapy is the combined effect of heat, massage, and buoyancy. Warm water dilates blood vessels, increasing blood flow to sore or damaged tissues, allowing oxygen and nutrients to help overworked muscles recover faster. Massage, provided by the spa’s jet system, relaxes tense muscles and relieves pressure on surrounding nerves. Massage also improves circulation and accelerates the body’s natural healing process. Buoyancy reduces your body’s weight by 90%. This relieves pressure on strained joints and muscles. Hydrotherapy is widely recognized as an effective method of alleviating the tension commonly associated with stress.

A: Many manufacturers talk about the horsepower of their pumps. Horsepower can be measured using a “service factor” or a “true rating” system. The first describes the initial thrust as the pump first engages, but immediately the pump output falls to a lower, continuous horsepower level. When a spa manufacturer claims they have a 6-hp pump, they are describing the “initial thrust,” not the horsepower the pump delivers as it runs.

Efficient plumbing, better jets and flow control are more important than horsepower. A lower horsepower pump in a more efficient spa will produce just as much jet power as a higher horsepower pump. And remember, you are looking for a comfortable but strong massage, and not looking for acceleration up a mountain road or a punishing hot water experience!

A: Today’s finest spas feature a small circulation pump that continuously filters the water to keep it clean and clear. It also provides the necessary flow to allow the heater to constantly maintain your set temperature. Spas without circulation pumps must rely on the low speed of a larger horsepower pump turning on periodically to provide filtration and the flow required for heating. The circulation pump is the most efficient method to provide flow for filtration and heating.

A: The Pacific control system can keep your spa hot in 5 to 7 hours and ready to use.

A: Most of the Pacific spas are 220V only, but also Available on 380V, according to buyers request.

A: For much good-looking of Spa, we offer a kind of petticoat to beautify the edge and decorate the appearance that is named skirt. The materials of skirt we normally adopt are wood and PVC, and each has three kinds colors, which is available on web pages.

A: 1. Check to be sure that the spa you buy is CE Approved, and ISO Standards.
2. Use a qualified electrician to connect the electrical service to the spa.
3. Make sure the cover comes with a locking system to prevent unauthorized use.
4. Keep appliances and other electrical devices away from the spa area.
5. Always observe the warnings about spa use by small children, pregnant women, people with certain health conditions and people under the influence of alcohol or drugs.